Refund policy
Return & Refund Policy – Muvielle
At Muvielle, your satisfaction is our priority. If you're not happy with your order for any reason, we're here to help.
Return Period You may request a return within 30 days of receiving your order.
Return Conditions To be eligible for a return, the item must be:
- Unused and in its original condition
- In the original packaging with all accessories and tags
- Accompanied by proof of purchase or order confirmation
How to Request a Return Contact us at muvielle.lb@gmail.com with your order number and reason for return. Our team will get back to you within 2-3 business days.
Refunds Once we receive and inspect the item, your refund will be processed within 5-7 business days to your original payment method.
Shipping Costs Return shipping costs are the responsibility of the customer, unless the item is defective or the error is on our end.